Contact information
Contact Information
Last Updated: August 2026
SignatureScents is committed to providing customers with clear and accessible contact information.
For questions regarding products, orders, payments, shipping, returns, refunds, or general customer service, you may contact us using the details below.
Business Name
SignatureScents
Website
SignatureScents.space
Customer Support Email
Telephone
0499 118 472
Business Address
53 Nickson St
Surry Hills NSW 2010
Australia
Customer Service Assistance
Our customer support team can assist with matters including:
- Product questions
- Order status
- Shipping enquiries
- Tracking assistance
- Damaged products
- Incorrect products
- Return requests
- Refund requests
- General store enquiries
When contacting us about an order, please provide your order number and the email address used during checkout whenever possible.
Returns
Customers wishing to return a product should contact us before sending the item.
We provide free returns and refunds within 30 days of delivery, subject to our Return & Refund Policy.
Shipping
We provide free worldwide shipping with an estimated delivery timeframe of approximately 7–10 business days.
Electronic Communications
By contacting SignatureScents electronically, you agree that we may respond to your enquiry using the email address or other contact information you provide.
Business Information Updates
Our contact information may be updated from time to time.
The most current contact details will be displayed on SignatureScents.space.