Shipping policy
Shipping Policy
Last Updated: August 2026
Thank you for shopping with SignatureScents.space.
We are pleased to provide free worldwide shipping so customers around the world can enjoy our fragrance collection without additional standard shipping charges.
1. Shipping Cost
We provide:
Free Worldwide Shipping
There is no standard shipping charge for eligible orders placed through SignatureScents.space.
2. Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 business days
Delivery time is generally calculated from the time your order has been processed and dispatched.
Business days normally exclude weekends and public holidays.
3. Order Processing
Orders may require processing before shipment.
Processing includes:
- Payment verification
- Order confirmation
- Product preparation
- Packaging
- Shipment preparation
Once your order has been dispatched, available tracking information may be sent to the email address associated with your order.
4. International Shipping
We serve customers worldwide.
International shipments may be handled by multiple postal or courier networks depending on the destination.
Delivery times can occasionally be affected by:
- Customs processing
- Local import procedures
- Carrier delays
- Public holidays
- Weather conditions
- High-volume shopping periods
- Remote delivery locations
5. Customs and Import Requirements
International customers are responsible for ensuring that products ordered from our website can lawfully be imported into their destination country.
Where duties, taxes, customs charges, or other government fees apply, responsibility may depend on the rules of the destination country and applicable law.
6. Tracking
Where tracking is available, customers may receive tracking information after the order has shipped.
Tracking systems can occasionally take time to update after the shipping label has been created.
7. Incorrect Shipping Address
Customers are responsible for reviewing shipping information carefully before completing checkout.
If you discover an error in your shipping address, contact us immediately at:
We will make reasonable efforts to update the address before dispatch, but changes cannot always be made once an order has entered fulfilment or shipment.
8. Delayed Orders
If your order takes longer than expected, please contact us.
Our customer support team can review available tracking information and assist with determining the status of your shipment.
9. Lost or Missing Shipments
If you believe your shipment has been lost, contact us at support@SignatureScents.space.
We may work with the shipping carrier or fulfilment provider to investigate the shipment before determining the appropriate resolution.
10. Damaged Orders
If your package or fragrance arrives damaged, broken, or leaking, please contact us promptly.
Providing clear photographs of the product, packaging, and shipping label may help us resolve the issue more quickly.
11. Contact
For shipping enquiries:
SignatureScents
53 Nickson St
Surry Hills NSW 2010
Australia
Email: support@SignatureScents.space
Phone: 0499 118 472